Privacy policy

About this policy

Still Gardens is made by XenoCode Inc. This policy explains how the Still Gardens app, these pages, and support enquiries handle information.

Your progress and settings

Your progress (the gardens you have restored and your best turn counts) and your settings (sound, motion, statistics) are saved on your device. So that progress follows you between your iPhone, iPad and Mac, a copy of it is also kept in your own iCloud account, using Apple’s iCloud storage. XenoCode cannot see or reach what is in your iCloud account; Apple handles it under Apple’s privacy policy. If iCloud is turned off, progress simply stays on the device.

No account is required. The game does not ask for your name, email address, contacts, location, photos, or microphone.

Anonymous play statistics

To learn where the game is too hard or unclear, Still Gardens sends anonymous signals to TelemetryDeck, an analytics service. The only identifier is a random number created when the game first runs, sent in hashed form. It is not linked to your Apple Account, your device’s identifiers, or anything else about you, and it is not used to track you across other apps or websites.

The signals describe play, not people: when a session starts and how long it lasts, which garden was started, restored, or left unfinished, how many turns, hints, and undos it took, and when the purchase screen was opened, closed, or completed. Each signal also carries the app version, the kind of device system (for example iOS or macOS), and the language the game is shown in.

You can turn this off at any time: open the gardens menu, tap the cog, and tap “Anonymous stats” so that it reads “off”. Nothing is sent after that.

Purchases

The one-time purchase that unlocks every garden is handled by Apple through the App Store. XenoCode does not receive your payment details or your Apple Account information. Apple’s handling of that information is described in Apple’s privacy policy.

When a purchase completes, the anonymous statistics above record that a sale happened, with its price and currency, unless you have turned them off.

No advertising

Still Gardens contains no advertisements and no advertising or tracking SDKs. Your information is not sold or shared for advertising.

If you contact support

When you email support@xenocode.co.jp, we receive your email address, message, and any attachments you choose to send. We use that information to respond and investigate the issue. Please include only information relevant to your request.

Support correspondence is handled through our email service and retained as needed to resolve and follow up on your enquiry or meet legal obligations. You can contact us to request access, correction, or deletion of information you have sent us.

These web pages

The XenoCode website uses Plausible Analytics to understand aggregate visits, such as pages viewed, referral sources, browser types, and approximate locations. Plausible does not use cookies or persistent identifiers. See Plausible’s data policy for details.

Our website hosting and delivery services also process ordinary connection information, such as IP addresses and requested URLs, to serve and protect the site. Website analytics are separate from the game.

Changes and contact

We will update this page if these practices change and revise the date above.

For privacy questions or requests, contact XenoCode Inc. at support@xenocode.co.jp.